Computer-Stellen für Field Service Engineer

Delight customers by providing outstanding technical support, service, and product selection assistance.  Responsible for maintaining company property (company car, computer, office equipment, customer demo/loaner products, consignment stock, etc.) that is in his/her control, and or at his/her customer site. 

Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation. Your Qualifications Bachelor in computer or electrical engineering with good mechanical skills or comparable education/training Extensive knowledge of machinery for the beverage / packaging industry and work experience of at least 2 years Analytical thinking for solving technical tasks Programmable Logic Controller’s (PLC) experience, electrical and/or mechanical Flexibility, assertiveness and organizational skills Self-confidence and friendly appearance Willingness to travel up to 90% of the time Passport or willingness to obtain a passport Benefits Innovative and international working environment Competitive wages Medical, Dental, Vision insurance offered at 30 days of employment Generous Educational Reimbursement program Company sponsored Life and Disability Insurance Paid Time Off Ten (10) Paid Holidays per year 401K with Company Match Location: Waukesha ǀ Wisconsin ǀ USA

Periodically inspects customer spare parts inventory and recommends additional parts orders as needed for successful equipment maintenance and operation. Your Qualifications Bachelor in computer or electrical engineering with good mechanical skills or comparable education/training Extensive knowledge of machinery for the beverage / packaging industry and work experience of at least 2 years Analytical thinking for solving technical tasks Programmable Logic Controller’s (PLC) experience, electrical and/or mechanical Flexibility, assertiveness and organizational skills Self-confidence and friendly appearance Willingness to travel up to 90% of the time Passport or willingness to obtain a passport Benefits Innovative and international working environment Competitive wages Medical, Dental, Vision insurance offered at 30 days of employment Generous Educational Reimbursement program Company sponsored Life and Disability Insurance Paid Time Off Ten (10) Paid Holidays per year 401K with Company Match Location: Waukesha ǀ Wisconsin ǀ USA

Documentation & Training Develop and maintain system and process documentation.Deliver standard user training for supported applications. Your Profile Bachelor Degree in Computer Science, Business Informatics, or a comparable field.3 years of experience in operating production services and operational services, initial experience in dealing with service providers and advising customersExperience with MES systems (e.g., HydraX, Cronetwork).Proficiency with monitoring and logging tools (Grafana, Kibana).Linux expertise (Debian preferred).Scripting and automation (Bash, Python, Perl).Networking fundamentals and integration knowledge.Containerization (Docker, Kubernetes) and CI/CD pipelines.Virtualization and cloud technologies (VMware, KVM, Azure).SQL database knowledge.Initial experience with service providers and customer advisory.Strong communication skills and knowledge of application management processes.Understanding of business processes in smart factory contexts.Familiarity with service management methods (PMI & ITIL).Proficiency in English.

Then, please send us your application: SCHOTT ASIA IT SERVICES, Human Resources, Wei Ni Tang,    *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Bachelor’s degree in Computer Science, Information Technology, or a related discipline.At least 4 years of experience in CMDB administration and ITSM process management.Strong understanding of IT service management frameworks, particularly ITIL.Hands-on experience with Configuration Management in ServiceNow.Solid knowledge of IT infrastructure, network architecture, and databases such as Microsoft SQL.Proficiency in data analysis and the creation of reports and dashboards.Excellent problem-solving skills and the ability to work independently with a focus on priorities.Strong communication and interpersonal skills.Ability to effectively train and educate others.Enthusiasm for learning and exploring new topics.Proficiency in English.

Apply statistical methods to detect anomalies, trends and shifts. Your Profile BSc/MSC/Ph.D Degree in Mathematics, Computer Science, Information Technology, Physics or Engineering.At least 5 years experience in the field of data analytics, data mining.Technical expert in the field of data analytics, data mining.Proficient in Python and SQL languages.Experienced with statistical modelling and data mining techniques.Strong problem-solving skills with ability to multi-task and manage multiple projects simultaneously.